Privacy Policy

1. Introduction

Welcome to GharKaNaksha.com ("Platform", "Website", "we", "our", or "us"). We operate an online marketplace offering ready-to-build architectural CAD drawings, 2D floor plans, 3D elevations, structural documentation, and an engineer connection directory.

This Privacy Policy sets out how we collect, process, store, and safeguard your personal information when you browse our catalog, purchase blueprints, register as a professional engineer/architect, interact with our AI Vastu Assistant, or contact our support team. By accessing or using our Website, you consent to the data collection and usage practices outlined herein.

2. Information We Collect

We collect information directly provided by you, as well as data gathered automatically during your browsing sessions:

• Customer Account & Order Details: Full name, email address, phone/WhatsApp number, state/city, and billing address required to generate invoices and deliver digital blueprint downloads (.PDF / .DWG).
• Engineer & Architect Registration: Full name, professional qualifications (Diploma/B.Tech/B.Arch), Council of Architecture or local municipal registration numbers, portfolio links, experience details, and business contact information.
• Inquiry & Support Data: Information submitted via contact forms, custom floor plan request forms, or direct WhatsApp queries.
• Technical & Log Information: IP address, browser type, operating system, referring URLs, screen resolution, and timestamp logs collected via server files for security and analytics.

4. How We Use Collected Information

We process your data strictly for legitimate operational and business purposes:

6. Registered Engineer & Architect Profiles

If you register as a professional engineer or architect on GharKaNaksha:

Information you designate as public—including your professional name, city/district, years of experience, qualification titles, portfolio images, and contact preference—will be displayed publicly in our engineer directory to connect you with home builders. Confidential documents (such as government IDs submitted for identity validation) remain strictly restricted to admin access and are never shared publicly.

7. Cookies & Web Analytics

We use standard session cookies and third-party analytics mechanisms (e.g., Google Analytics, Meta Pixel) to improve user experience:

• Essential Cookies: Required to preserve your theme preference (Dark/Light mode) and keep items in your blueprint checkout basket.
• Analytics Cookies: Track anonymous user traffic patterns, popular house plan categories (e.g., 20x40 vs 30x50), bounce rates, and device distributions.
• You can disable cookies through your web browser preferences; however, certain interactive purchasing features may not function correctly as a result.

8. Data Sharing & Non-Sale Commitment

We do NOT sell, rent, monetize, or trade your personal contact details to third-party telemarketers or external advertising companies.

We disclose data only to trusted service infrastructure partners under binding non-disclosure agreements:

• Hosting & Storage Providers: Secure web servers hosting our MySQL databases and encrypted CAD asset repositories.
• Payment Gateways: For processing purchase verification and processing refund requests.
• Legal & Statutory Authorities: If required to comply with court orders, valid government subpoenas, or law enforcement warrants under the laws of the Republic of India.

9. Data Retention & Security Standards

We enforce reasonable managerial, operational, and technical security practices in compliance with Rule 8 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

• Our website enforces end-to-end 256-bit Hypertext Transfer Protocol Secure (HTTPS/SSL) encryption.
• Purchased digital files are distributed via time-limited or tokenized secure download links to prevent unauthorized public hotlinking.
• Order invoice records are retained for statutory accounting and Goods & Services Tax (GST) audit periods as required under Indian commercial regulations.

10. Your Rights (Under DPDPA & Indian Law)

You have statutory rights regarding your personal information maintained in our databases:

• Right of Access & Correction: You can request an update or correction of incorrect contact details or billing records.
• Right to Deletion: You may request the deletion of your customer account or engineer listing, subject to legal record-retention requirements for fulfilled tax invoices.
• Withdrawal of Consent: You can opt out of promotional communications at any time by notifying our support desk.